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Privacy Policy

This Privacy Policy explains how Rhem Holiday Homes (“we,” “our,” or “us”) collects, uses, protects, and discloses information from users (“you,” “your,” or “User”) of our website [www.rhemholidayhomes.com] (“Site”) and all services offered by Rhem Holiday Homes.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

Information We Collect

Personally Identifiable Information

We may collect personal information from you in various ways, including (but not limited to) when you:
  • Visit or register on our Site.
  • Fill out a form, submit an inquiry, or subscribe to our newsletter.
  • Book a holiday rental or request property management services.
  • Engage with other features, services, or resources we provide.
The information collected may include your name, email address, phone number, and other relevant details. You may choose to visit our Site anonymously, but certain features may not function properly without personal data.

We collect personal information only when you voluntarily provide it to us.

Non-Personally Identifiable Information

We may collect non-personal information whenever you interact with our Site. This may include browser type, device information, operating system, Internet service provider, and other technical details about how you connect to our Site.

Cookies

Our Site may use “cookies” to improve your browsing experience. Cookies are placed on your device for record-keeping purposes and may track certain information. You can choose to disable cookies in your browser settings, but some features of the Site may not work properly.

How We Use Your Information

Rhem Holiday Homes may use collected information for the following purposes:
  • To improve customer service: Information helps us respond to your requests more efficiently.
  • To personalise user experience: We may use aggregated data to understand how Users interact with our Site.
  • To enhance our Site and services: Feedback and analytics help us improve our offerings.
  • To process transactions: We may use details you provide to fulfil bookings or management requests.
  • To communicate with you: We may send updates, service-related information, promotional offers, or respond to inquiries. Users who subscribe to our mailing list may receive emails with news, updates, or related service information. You may unsubscribe at any time by following instructions included in each email.

Sharing Your Information

We respect your privacy. Rhem Holiday Homes does not sell, rent, or trade personal information.
We may share information in the following limited circumstances:
  • With trusted partners, affiliates, or service providers who help us operate our business and deliver services.
  • If required by law, regulation, or legal process.
  • To protect the rights, property, or safety of our company, our clients, or others.
Generic, aggregated demographic data that does not identify individuals may be shared with business partners, affiliates, or advertisers.

Third-Party Websites

Our Site may contain links to third-party websites. We do not control these sites and are not responsible for their practices. Visiting such websites is subject to their own privacy policies and terms.

Data Transfers

As part of our operations, information may be transferred or stored outside of the UAE. By using our services, you consent to such transfers, provided appropriate safeguards are in place.

Changes to This Policy

Rhem Holiday Homes may update this Privacy Policy at any time. Updates will be reflected with a revised date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your Acceptance of These Terms

By using this Site, you agree to the terms of this Privacy Policy. Continued use after updates are posted will be deemed acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Last updated: September 29, 2025